Conditions

Rycfabrics.com is the online shop of Ribes y Casals, S.A.

Ribes y Casals, S.A. warrantees the correct use of all the personal details according to the Law “Ley Organica 15/1999 de Protección de Datos de Carácter Personal (LOPD).All personal data is on confidential and automatizated file. To change any of this your personal details you have to send an e-mail to info@rycfabrics.com or a letter to RIBES Y CASALS, S.A. – Roger de Lluria, 7 – 08010 Barcelona, Spain.

Delivery Time

The orders are prepared during the 2 following working days of receiving the payment if all the fabrics are on stock. In the case that any of the articles is not on stock, then we will contact you immediately to tell you when we will receive the items, in order that you can choose if you want to wait, or if you want your money back.

Great Britain:, goes by the transport company GLS or Seur Internacional and the delivery takes 2-4 working days after the order is ready.

Spain, France, Portugal and Germany, go by the transport companies GLS, TNT or Seur, and takes 1-3 working days after the order is ready.

All other European community countries go by GLS or Seur Internacional and takes 1 to 5 working days after the order is ready.

The rest of the world will take 1 to 10 working days if you choose the fast delivery.

And if you select by Post it will take 5-25 working days.

Delivery time is always an estimation.

For the deliveries on the European Community there will not be any extra costs for taxes and customs. There are a few exceptions, such as Canary Islands, Azores, etc, that have their own customs.

Other countries abroad from the European Community, depending on the product, its customs might apply an extra tax depending on its own regulations. Ribes y Casals, S.A.will not refund any of these extra costs.

The delivery cost always depends on the weight of the fabrics and the destination of the order.

Stock

All the articles depend on the availability of the stock, if any product is out of stock, it will be communicated immediately, so the customer can choose if he wants to wait or we wants to get its money refunded.

Returns

Any article can be returned after 7 days of being received. If this article is returned on the right conditions (without signs of having been manipulated) it will be accepted by Ribes y Casals S.A., and within 30 days we will send you the money back. Before any return you must communicated by e-mail to   info@rycfabrics.com and we will give you the instructions to return it. If the cause of the devolution is because you are satisfied we will send you the money subtracting the delivery expenses and any other return expenses.

Remember that the colors might vary depending on the resolution of your screen.

Orders

The mínimum orders are of 10€ + transportation, and the fabrics are sold in fractions of 5 cm, and the minimum quantity is 50 cm.

Payment Method

We accept: Credit cards, Wires and Paypal.

Surveys

You might receive an e-mail of a company called Ekomi asking you about our services and products.