Privacy Policy

Data Protection Policy

DATA PROTECTION AND COOKIES POLICY

The access and use of our website Rycfabrics.com and all its applications give you the status of user on our website. This implies the acceptance of our conditions.

  • YOUR DATA

Rycfabrics.com in accordance with the European regulation RGPD guarantees the correct processing of personal data, as well as the right of the user to modify and / or revoke the authorizations granted to Rycfabrics.com. Once registered, you can exercise the rights of access, rectification or permanent cancellation, and opposition by sending an email to: info@rycfabrics.com, stating the reason for your concern. You can also exercise this right by writing to RIBES & CASALS - C / Roger de Lluria, 7 - Barcelona 08010, Spain, or from your private area on Rycfabrics.com. 

The data recorded via forms are necessary for the commercial activities described below (*) and are intended to manage the commercial relation with the customer. 

(*) Sale, delivery of orders, invoicing, after-sales service and loyalty by email (newsletter, promotions and advertising of our products) and other electronic media (push APP or SMS). 

  • SECURITY

Rycfabrics.com guarantees the safeguarding of the automated and confidential files which contain your data, as well as a restricted access only to the authorized persons of Rycfabrics.com. IT measures are established at the level of the computers and peripherals of our offices and servers from which the relationship with customers happens, also malware protection systems, firewall systems, data encryption of our forms by SSL protocol, and security copy management. These safety measures are periodically revised, by automatic mechanisms and manually. 

Data controllers undertake to respect the confidentiality of your personal data and to guarantee the exercise of your rights. At all times, you can exercise your rights of access, rectification, cancellation and revocation.

  • OBJECTIVES OF DATA PROCESSING

Remember that before you start using any of our services and features, you must read our privacy policies. 

The identification data (surname and first names, postal address, telephone numbers, e-mail) are necessary for the process of sale activity. This data will only be transferred to our shipping agencies to handle the delivery of orders at customers'home or at a collection point. Under no circumstances will this data be transferred to third parties outside the described activities. 

Bank details regarding your payments made as a customer to Rycfabrics.com are encrypted during the payment process. 

The failure of certain information indicated as mandatory, may prevent your registration as a user or the use of certain features available on our site. You guarantee by your acceptance that the personal data provided are truthful and accurate and you agree to notify any changes to them (address, email, etc.). The communication of incorrect, inaccurate or incomplete information in the registration forms will be under your responsibility. 

Rycfabrics.com will process your personal data for the following purposes: 

  • Managing your registration as a user to identify you as such and give you access to features on products and services.
  • The development, processing of the sales contract for the products you have acquired through our site. This includes being able to contact you via e-mail, phone calls, sending SMS or other equivalent electronic communication means, such as push notifications for informative communications refered to services, features and products of our store.
  • Subscription to the newsletter allows us to provide you with information about our products through various means such as email and other electronic communication or phone calls.
  • Your online shopping and preferences data can be used for analysis, user profile generation, internal market research, quality surveys and improved interaction with the user in general.
  • As a registered user, you can change your preferences for business communications. You can also unsubscribe from the Newsletter at any time by following the instructions provided in each communication.

 

Cookies from Rycfabrics.com 

  • USE OF SIMPLE COOKIES

Cookies are essential for the navigation and usability on our website. By browsing our site you accept the use of cookies to this effect, on our server and our domains. 

Browsing on Rycfabrics.com requires the installation of cookies on your computer. The data obtained is intended to facilitate subsequent navigation on the site, and also allow different measures of assistance to the user. These are usually temporary or session cookies that remain in the browser's memory until the navigation on our site is abandoned. The information obtained is used to analyze web traffic. The personal data of users are not saved unless voluntary registration. 

The durability and usability management cookies are used to identify and authenticate the user. They also contain technical data of the user session, such as connection waiting time, session ID, and so on. They are common in all web applications to identify requests from a user in a session. They also identify which stage of navigation the user is in, and user-selected session values ​​such as language, products, and so on which are also stored. 

The favorite cookies and the last selections memorize the user's favorite selections or the last selections in the following steps and accesses to Magasintissus.com. 

Persistent cookies are those of the basket. 

Rycfabrics.com also uses cookies for statistical purposes. 

  • USE OF THIRD COOKIES

Third-party cookies are cookies belonging to another website that is not Rycfabrics.com. We use Google's cookies to know the number of visitors we receive on a page, the frequency of visits, users' search preferences, languages ​​and origins, etc. This information helps us improve the structure and functionality of our website. 

The computer receives them but they are not managed by us, but by another collaborating entity such as Facebook, Google, etc. Personal data is not saved except the IP address (mainly Google Analytics and Google Adwords statistics). 

You can disable third-party cookies in your browser. 

  • ELIMINATE COOKIES

You may refuse cookies (and use of this website) at any time by removing cookies from Rycfabrics.com. You can do this via your browser settings, where you only have to delete all cookies.

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