Return Policy We are really dedicated to you liking our fabrics. But if you don’t, you can return it.
Before any return you must communicated by e-mail to firstname.lastname@example.org and we will give you the instructions to return it. If the reason you return is because you are not satisfied with our products, we will send you the money back without the delivery expenses and the return cost. Keep in mind fabrics are specially cut for your order.
Our products can be returned 7 days from the date you received it. You must return it in the same condition you received it (without signs of having been cut or manipulated) and in the original packaging. Then it will be accepted by Ribes y Casals S.A., and within 30 days we will send you the money back. Remember that the colors might vary depending on the resolution of your screen. We are not responsible for how you see colors on your screens.
If you have any doubt, ask for your free samples before ordering!
If the reason for the return is related to a defective product or it does not correspond to your order, Rycfabrics.com we will take charge of the expenses of return and of the new delivery. In case of the mistake in your order is under your responsabilty, only the price of the purchased product (s) will be refunded, but not the delivery costs. The refund will be made to your bank account, your credit / debit card or on your Paypal account.
On the other hand, when we process your order, we will inform you as soon as possible in case of no available quantities.
Rycfabrics.com has the right to cancel or modify the quantities on your order. You will be informed before modification. If products are out of stock after placing your order, we will refund the difference.
Rycfabrics.com has the right to cancel your order in case of misleading publication due to a system error, in typography or price typing before it is detected by our staf (in case of an obvious error as a difference in price, for example fabrics at 0, 11 euros instead of 11 euros).