Access to and use of our website RIBESCASALS.COM and any application (the "Website") grants the visitor the status of user of the Website and implies full and unreserved acceptance of these terms of use. If you do not accept these terms of use, please do not use the Website.

DATA COLLECTION

In compliance with the LOPD and GDPR laws, RIBESCASALS.COM guarantees the correct processing of personal data, as well as your right as a user to modify and/or revoke the permissions granted to RIBESCASALS.COM. Once registered, you may exercise your rights of access, rectification, permanent deletion, and objection by sending an email to: info@ribescasals.com , stating the reason for your request. You may also exercise this right by writing to RIBESCASALS.COM - Roger de Lluria, 7, Barcelona 08010, Spain, or from your customer panel at RIBESCASALS.COM.

The data collected via forms are necessary for the commercial activities described below (*) and are intended to manage the commercial relationship with you .

(*) Sales, delivery of orders, billing, after-sales service and loyalty by postal mail or email (newsletter, promotions and advertising of our products) and other electronic means (APP push or SMS).

SECURITY

RIBESCASALS.COM guarantees the safeguarding of the automated and confidential files containing your data, as well as restricted access to authorized personnel of RIBESCASALS.COM. The technical measures applied are those of updating computers and devices on the server and local computers from where the relationship with customers is managed, protection at the system level against malware , Firewalls, data encryption on all our forms using SSL, and backups . These security measures are reviewed periodically, both manually and automatically.

Data controllers undertake to respect the confidentiality of your Personal Data and guarantee the exercise of your rights. You may exercise your rights of access, rectification, cancellation, and revocation at any time.

PURPOSES OF DATA PROCESSING

Remember that before you start using any of our services and features, you must read our Privacy Policy and Terms of Sale.

Identification data (name and surname, tax identification number, postal address, telephone number, email address) are necessary for sales operations. This data will only be shared with our shipping agencies to manage home deliveries or pickup points. Under no circumstances will this data be shared with third-party companies outside the scope of the described activities.

Bank details relating to your payments made as a customer to RIBESCASALS.COM.

Failure to provide certain mandatory information may prevent you from registering as a user or from using certain features available on our website. You hereby guarantee that the Personal Data provided is true and accurate and undertake to notify us of any changes to it (address, email, etc.). Any provision of incorrect, inaccurate, or incomplete information on the registration forms will be your sole responsibility.

RIBESCASALS.COM will process your Personal Data for the following purposes:

• Managing your user registration to identify you and give you access to product and service features.
• The development, fulfillment, and execution of the purchase agreement for the products you have purchased from us. This includes contacting you via email, phone calls, SMS messages, or other equivalent electronic means of communication, such as app push notifications, for informational communications related to our store's services, features, and products.
• Subscribing to the newsletter allows us to provide you with information about our products through various means, such as email and other electronic means of communication, or through telephone calls.
• Data relating to your purchases in our online stores, tastes and preferences may be used for analysis purposes, generation of usage profiles, marketing studies, quality surveys and improvement of interaction with users.
• As a registered user, you can change your preferences regarding the receipt of commercial communications. You can also unsubscribe at any time through the Newsletter section, as well as by following the instructions we provide in each communication.

COOKIES ON RIBESCASALS.COM

USE OF OUR OWN COOKIES

Cookies are essential for the functioning of the internet, facilitating navigation and usability of our website. By using this website, you agree to the use of cookies for this purpose from our server and domains.

Browsing RIBESCASALS.COM requires the installation of cookies on your computer. The data obtained is intended to facilitate subsequent navigation on the site and also enables various user assistance measures. These are typically temporary or session cookies that remain in the browser's memory until you exit our website. The information obtained is used to analyze web traffic. No personal data is stored on users unless you voluntarily register.

Duration and usability management cookies are used to identify and authenticate the user. They also contain technical data about the user session, such as connection timeout, session ID, etc. They are common across all web applications to identify a user's requests within a session. They also allow the user's browsing status to be identified. Session values ​​selected by the user, such as language, products, etc., are also stored.

Favorites and last selections cookies remember the user's favorite or last selections on subsequent visits to RIBESCASALS.COM.

Persistent cookies are those used in the shopping cart.

RIBESCASALS.COM also uses cookies for statistical purposes.

USE OF THIRD-PARTY COOKIES

Third-party cookies are cookies that belong to a website other than RIBESCASALS.COM. We use Google cookies to track the number of visitors to a page, frequency of visits, user search preferences, languages ​​and origins, etc. This information helps us improve the structure and functionality of our website.

They are received by your computer, but are not managed by us, but by another collaborating entity such as Facebook, Google, etc. No personal data is stored, except for the IP address (mainly Google Analytics and Google Adwords statistics).

If you wish, you can disable third-party cookies in your browser.

DELETE COOKIES

You can refuse cookies (and the use of this website) at any time by deleting cookies from RIBESCASALS.COM. You can do this through your browser settings, where you simply delete all cookies.